AUTHENTICITY GUARANTEE
At LUV LUX LONDON, authenticity is not just a policy — it is the foundation of everything we do. Every item we offer undergoes a meticulous, multi-layered authentication process before being added to our collection.
METICULOUS MULTI-STEP VERIFICATION
Our in-house team of seasoned luxury experts inspects each piece in detail, drawing on years of specialist experience. To reinforce this, we also consult trusted third-party professionals who provide an additional layer of independent verification. This dual-review system ensures that every item we sell is 100% genuine — no exceptions.
TRIPLE REFUND GUARANTEE
We are so confident in our authentication standards that we proudly offer a “Triple Refund” Guarantee: in the highly unlikely event that any item is found to be inauthentic, we will refund three times the original purchase price. But let us be clear — we are able to make this promise because we know such a situation simply will not arise.
OUR PROMISE TO YOU
With LUV LUX LONDON, you are not only shopping for the world’s finest designer pieces — you are shopping with complete peace of mind. We sincerely hope to help you find the luxury pieces you love — always 100% authentic, and always at the best possible value. This is not only the essence of our work, but the heart of our company culture.
